Question 1

What’s the difference between leasing and renting an office printer?

Accepted Answer

Leasing usually involves a longer-term contract (typically 3–5 years) with fixed monthly payments. Renting is more flexible, with short or long-term options, making it ideal for temporary needs, projects, or businesses that want less commitment.

Question 2

Is it cheaper to rent or buy a printer for my business?

Accepted Answer

It depends on your needs. Buying has a higher upfront cost but no ongoing payments, while renting spreads the cost, includes support and avoids repair bills. For most businesses, renting is the more cost-effective and hassle-free option.

Question 3

How long does it take to get a printer installed once I sign up?

Accepted Answer

In most cases, we can deliver and install your printer within 10 working days. We’ll confirm a time that suits you and our team will handle everything from setup to training.

Question 4

What’s included in a printer rental package?

Accepted Answer

Your package includes the printer or copier, installation, training, ongoing maintenance and support. Most packages also include toner and parts, so you only need to provide paper.

Question 5

Do you offer short-term printer rental for events or temporary offices?

Accepted Answer

Yes. We provide flexible short-term rentals for events, conferences, exhibitions, or temporary office setups.

Question 6

Can I upgrade my printer during the rental period?

Accepted Answer

Absolutely. If your business grows or your printing needs change, we can upgrade your machine to a model that better suits you.

Question 7

Which brands do you offer for printer and copier rentals?

Accepted Answer

We supply a range of leading brands, including HP & Canon and other trusted names in office printing.

Question 8

Do you offer managed print services with your rentals?

Accepted Answer

Yes. We can monitor your usage, supply toner automatically and provide regular reporting to help you stay in control of your printing and reduce costs.

Question 9

Is printer maintenance included in the rental price?

Accepted Answer

All agreements are bespoke, tailored to our clients' precise needs. Maintenance can be included if required.

Question 10

How do I know what printer or copier is right for my office?

Accepted Answer

Our team will assess your business needs, such as volume, speed and functionality. We recommend the best solution to fit your budget and goals.

Question 11

What happens if my printer breaks down?

Accepted Answer

Simply contact our support team. We’ll arrange a fast engineer call-out and if the problem can’t be fixed quickly, we’ll provide a replacement machine to keep you working.

Question 12

Do you support remote teams or hybrid workplaces?

Accepted Answer

Yes. We can set up secure printing for hybrid offices, integrate devices across multiple locations and support remote access for home-based staff.

Question 13

Can you help reduce our current printing costs?

Accepted Answer

Definitely. Many businesses spend more on printing than they realise. We’ll review your current setup, highlight savings and recommend smarter, more efficient solutions to cut costs — often by as much as 25%

Question 14

Do you recycle old or broken printers?

Accepted Answer

Yes. We follow environmentally responsible practices and can arrange for old or broken printers to be collected and recycled in line with WEEE (Waste Electrical and Electronic Equipment) regulations. Where possible, parts are reused or disposed of in a way that minimises environmental impact.

Question 15

Which areas do you cover for printer rental services?

Accepted Answer

We provide printer rental and support services across the UK. Whether you’re based locally or have multiple sites nationwide, our team can deliver, install and maintain your devices wherever you need them.

Frequently asked questions